FAQ
FAQ
General Questions
We offer a wide range of packaging machines, including vertical packaging machines, horizontal packaging machines, heat sealing machines, vacuum packaging machines, shrink packaging machines, and multifunctional packaging machines. Each machine is designed to meet different production needs.
Yes, we specialize in offering customizable packaging solutions to meet specific client requirements. Our machines can be tailored in terms of size, functionality, and packaging material compatibility to fit your exact production needs.
Our packaging machines are versatile and serve a wide variety of industries, including food and beverage, pharmaceuticals, cosmetics, electronics, and more. Whether you need packaging for powders, liquids, or solid products, we have a solution for you.
Our machines are designed with energy efficiency in mind, using advanced technology to minimize power consumption while maintaining high productivity. This helps lower operational costs and supports sustainable manufacturing practices.
Yes, we provide complete installation services and on-site training to ensure your team can operate the machines efficiently. Our support team will guide you through the entire setup process to ensure seamless integration into your production line.
Lead times for custom machines vary depending on the complexity of the design and your specific requirements. Typically, production takes between 6 to 12 weeks from order confirmation to delivery.
Yes, all of our packaging machines come with a standard warranty. We offer comprehensive support for maintenance, repairs, and part replacements during the warranty period to ensure optimal machine performance.
We provide a full range of after-sales services, including maintenance, troubleshooting, and spare parts supply. Our technical team is available 24/7 to assist you with any issues that may arise with your packaging machine.